Seven Terraces

Seven Terraces was quite a special place to stay. The heritage vibe is quite lovely but it wouldn't mean much without the staff - everyone was so welcoming, friendly and helpful. The room was the terraced duplex suite, Stewart St side, bed downstairs, living room and single bed upstairs. It's a luxurious space to retreat to in the hottest part of the day - and a pool downstairs with free tea and snacks in mid afternoon. The hotel has done a fantastic job of updating the rooms with mod cons (including two aircon units, multi plug and USB sockets) while preserving the old world charm. The location is fantastic, right in the heart of the old town - a short walk to so many delicious restaurants Including the hotel's restaurant Kebaya) and an easy Grab ride everywhere else. I was concerned the room might get a bit loud, being on the Stewart St side with an open air bar around the corner, but there's wooden shutters and then doors between the bathroom and the bed and it was all surprisingly quiet. I even fell asleep in the middle of fireworks.

We loved the traditional design and antique furnishings in this historic "Nyonya" style building. It was in a quiet back road in a central location with lots of cafés and restaurants nearby. After walking through busy and hot Georgetown, it felt like coming back to a calm, cool sanctuary. The staff were very friendly, happy to chat and helpful.

Hospitable, knowledgeable and helpful staff at all levels (including cleaning staff, restaurant and bar staff, museum/gallery and antique shop staff, front office managers and staff) who were able to answer questions, respond to requests and make suggestions which were both informative and helpful. Returning after a number of years, we found that the premises continue to be well-appointed and maintained, offering and delivering a level of excellence expected of a boutique-style hotel - but with many special touches which improved the experience.

This a totally unique experience. It is inadequate to call Seven Terraces a 'hotel'. It is so much more. It is really a trip into the past, to experience a sample of Penang Nyonya culture, but with all the modern conveniences we need for our comfort nowadays. All the furnishings, the layout, the design, everything shows great care and attention to detail, recreating a space that truly feels unique and authentic. The evening dinner in the Kebaya restaurant was equally amazing. The choice of food on the menu and the methods of preparation were truly tempting and really delicious. I can recommend the Satay starter, also the Rendang Croque Monsieur. For the main course, the Prawn Geng was delicious, and the Hong Bak Lamb shank was 'melt in the mouth'. The grilled eggplant was my favourite vegetable. They offered a 'side dish' of Soft Shell Crab which we tried. We all thought it was the best dish of all, and deserving of more than just 'side dish' status! The service at the meal was very good, and all the staff were very helpful and friendly. Mr.Omar at the front desk was especially accomodating to our requests. We will definitely be back in future.

A smaller boutique hotel will always win for me over a large hotel. Seven Terraces is just the right size in a perfect location of Georgetown where everything is just a walk away. The staff were very helpful, in particular the lobby staff and a lovely young man who served us in the restaurant and a few breakfasts. Pool was great. Especially sitting alongside eating delicious sweet treats for afternoon tea. Worth visiting the restaurant onsite for dinner. Truly enjoyable.